Europe’s most senior retail agenda tackling the industry’s biggest questions

The Shoptalk Europe agenda offers invaluable insights into the ever-evolving European retail ecosystem, addressing pressing challenges head-on and showcasing innovative strategies employed by inspiring executives to overcome them.

Our agenda covers the latest technologies, trends and business models that are creating retail innovation through digital transformation, to help you find growth for your business. We will focus on the rapid evolution of how consumers discover, shop and buy—across all retail verticals.

Discover a dynamic lineup of thoughtfully selected themes and speakers representing top retailers and brands. Shoptalk Europe’s agenda features zero pay-to-play content, leading the retail industry narrative and promising insights and perspectives not found anywhere else.

  • It’s been forecast that Generative AI has the potential to add €4 trillion in value to the global economy annually. Yet is this technology being over-hyped in the short-term? There are two key questions for businesses to unlock the potential of AI: what applications of AI will have the greatest transformational power, and how will these impact your organisation? Our expert speakers will answer these questions with tactical frameworks for the near-term adoption of AI and case studies of early adoption, whilst also challenging if AI’s long-term potential could even by under-hyped.
  • The playbook for what makes a strong brand for shoppers is changing, and brands must be crystal clear on what they stand for, the purpose of their brand and products, and who their customers are, with little margin for error. At Shoptalk we’re identified three core attributes of brands that will lead retail’s next decade: audience engagement, quality and authenticity, and distribution. The Shoptalk Europe agenda is designed to provide you with game-changing insights on each of these.
  • HAs customers move effortlessly and continuously between stores and the digital world, retailers need to create cohesive and seamless experiences. At Shoptalk, we call this unified commerce. A step beyond omnichannel, unified commerce puts the shopper at the heart of thinking and focuses on providing them consistent experiences. Our speakers and agenda will offer insights into how your organisation can foster unified retail experiences through new structures, technology capabilities and customer-facing offerings.
  • Finding profitable volume growth by unlocking new routes of demand creation is an increasingly vital priority for many European retailers and brands. Shoppers’ traditionally linear path-to-purchase has been fundamentally disrupted, creating new opportunities for engagement, loyalty and conversion. You’ll leave knowing what your organisation needs to do to keep pace with changing behaviours with case studies and examples of next-generation demand creation.
  • Retail media networks, B2B partnerships and retailer technology commercialisation are just some of the change agents influencing retail’s key industry relationships, blurring traditional lines of a European retail market where roles are no longer so clearly defined. Coupled with emerging routes to market, from rapid delivery to creator commerce, we’ll give you the tools to understand these change drivers and how your organisation can stay ahead to thrive in this new retail ecosystem.

Monday June 3, 2024

9:00am — 6:30pm CEST
Registration Open
9:30am — 11:00am CEST
Show Floor Open & Breakfast
11:00am — 11:10am CEST
Opening Remarks

Sophie Wawro, Global President, Shoptalk

Rebecca Bemhena, Head of Content, Shoptalk

11:15am — 11:35am CEST
Services, Circularity, and Beyond: How Currys is Reinventing Itself for Tomorrow's Consumer

Alex Baldock, Group CEO, Currys PLC (Currys & Elkjøp)

Joe Laszlo, Head of Content - USA, Shoptalk (Interviewer)

11:30am — 2:30pm CEST
Lunch
View description
11:35am — 11:55am CEST
Mainstage Keynote

Simone Dominici, CEO, KIKO Milano

Diana Lee, Director of Research & Analysis, The Business of Fashion (Interviewer)

11:55am — 12:15pm CEST
Mainstage Keynote

Lars-Johan Jarnheimer, Chairman, INGKA Holding B.V. (IKEA)

Sarah Engel, President, January Digital (Interviewer)

12:30pm — 1:30pm CEST
Mastercard Lunch and Learn (Invite Only)  (Co-Located Content)
12:45pm — 12:55pm CEST
Techtalks: Envisioning the Future with Symphony Retail AI  (Co-located Content)
View description
1:00pm — 1:10pm CEST
Techtalks: What's In-Store for Retail Media Networks with Scala  (Co-located Content)
View description
1:15pm — 1:25pm CEST
Techtalks: Bringing Humanity to Shopping with Lily AI  (Co-located Content)
View description
1:45pm — 2:55pm CEST
Meetup Programme (Hosted & Non-Hosted Meetings)  (Prescheduled Only)
2:55pm — 3:20pm CEST
Networking Break
3:00pm — 3:10pm CEST
Techtalks: Supply chain technology - Practical Advice for Investors with TGW  (Co-located Content)
View description
3:15pm — 3:25pm CEST
Techtalks: Conquering the modern battlefield: How brands today are leveraging AI and intelligence to win the digital shelf with Stackline  (Co-located Content)
View description
3:25pm — 4:05pm CEST
Session 1

The Heart

Understanding the Changing Consumer

Meeting Consumer Expectations: Balancing Between Convenience and Value

View description

Sara Sjöberg, Head of Marketing & Digital Sales, South Europe, H&M

Roger Graell Sole, Chief Digital Officer, Bata

Stijn Demeersseman, Chief of Staff, Amazon Fashion Europe, Amazon

Jennifer Berry, CEO, Digitas UK (Interviewer)

The Club

Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment

Track Keynote: Winning in the Evolving European Grocery Market

View description

Giorgio Busnelli, VP, Consumer Goods Europe, Amazon

Ben Miller, VP, Original Content & Strategy, Shoptalk (Interviewer)

Miki Kuusi, Head of International at DoorDash & CEO at Wolt, Wolt

Rebecca Bemhena, Head of Content, Shoptalk (Interviewer)

The Spade

Exceptional Retail Experiences: Unified Commerce

Unified Commerce: Creating Frictionless and Continuous Store Experiences

View description

Dimas Gimeno, President, WOW Concept

Dr. Johannes Wechsler, Chief Digital Officer, Bauhaus

Ohad Elzur, Store & Promotion Technology Director, AS Watson

Adam Plom, Global Head of Content - Special Projects, Shoptalk (Emcee)

The Diamond

Spotlight on Emerging Retail Tech

Startup Pitch

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Cheryl Liu, Founder & CEO, Raspberry AI

El Mehdi Hachad, Co-Founder & CEO, Elyn

Svetlana Kordumova, Founder & CEO, Pixyle.ai

Alexander Kokhanovskyy, Co-Founder & Co-CEO, Loyalty Games

Deborah Weinswig, Founder & CEO, Coresight Research (Judge)

Carolin Wais, Partner, EMEA Ventures, Plug and Play (Judge)

Susan Lin, Partner, Felix Capital (Judge)

4:15pm — 4:55pm CEST
Session 2

The Heart

Understanding the Changing Consumer

Rapid Fire: Keeping Pace with New Consumer Behaviours

View description

Laurent Malaveille, Chief Digital Officer & IT Officer, Groupe Clarins

Javier Figar de Lecalle, Chief Retail Officer, Tendam

Laetitia Roche-Grenet, VP, Open Innovation, LVMH

Katie Thomas, Head of the Consumer Institute, Kearney (Interviewer)

The Club

Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment

New Industry Research: Economic and Consumer Trends Shaping Grocery

View description

Natalia Lechmanova, Chief Economist, Europe, Mastercard

Javier Camino, Global Futures Planning Director, Diageo

Adgild Hop, Partner - European Retail Market Leader, Deloitte

Ben Miller, VP, Original Content & Strategy, Shoptalk (Emcee)

The Spade

Exceptional Retail Experiences: Unified Commerce

Delivering Consistent Cross-Channel Experiences

View description

Marc Vicente Sala, Group Digital Director, Kingfisher plc

Arianne Parisi, Global Chief Digital Officer, JD Group

Scott Clarke-Bryan, Managing Director - EMEA, Abercrombie & Fitch Co.

Adam Plom, Global Head of Content - Special Projects, Shoptalk (Interviewer)

The Diamond

Spotlight on Emerging Retail Tech

Startup Pitch

View description

Anabel Maldonado, Founder & CEO, PSYKHE AI

Andrey Dyatlov, Co-Founder & CEO, Rapid Delivery Analytics

Amit Patel, Founder & CEO, Dragonfruit AI

Euro Wang, Co-Founder & CEO, Guac

5:05pm — 5:45pm CEST
Session 3

The Heart

Understanding the Changing Consumer

Track Keynote: Brand Power, Loyalty and Trust

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Nadine Graf, President, EMEA, The Estée Lauder Companies Inc.

Sarah Engel, President, January Digital (Interviewer)

Track Keynote: Next Generation Powerhouse Brands

View description

Taymoor Atighetchi, CEO, Papier

Camille Kriebitzsch, Co-Founder & Partner, Eutopia VC (Interviewer)

The Club

Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment

Meeting Shopper Demands for Convenience, Speed and Value in Grocery

View description

Suzy McClintock, VP, Grocery, Hop, Editions & Retail, Deliveroo PLC

Dr. Oliver Vogt, Director, Strategy & Transformation, Tesco

Ethan Sinick, Managing Director, Shirland Ventures (Interviewer)

The Spade

Exceptional Retail Experiences: Unified Commerce

Unifying the Organisation to Enable Seamless Shopping

View description

Isabelle Aberman, Global Retail Director, Camper

Amit Keswani, Chief Omnichannel Officer, Chalhoub Group

Katya Denike, Chief Product Officer, Holland & Barrett International

Chris Brook-Carter, CEO, retailTRUST (Interviewer)

The Diamond

Spotlight on Emerging Retail Tech

Startup Pitch

View description

Estelle Huynh, Co-Founder & COO, Carbon Maps

Maxime Patte, Co-Founder & CEO, Veesual

Caoimhe Murphy, Co-Founder & CEO, Anam.AI

Daniel Lim, Founder & CEO, Pi-xcels

5:55pm — 6:30pm CEST
Welcome Drinks on the Show Floor Sponsored by Mastercard
6:00pm — 9:30pm CEST
Retailers & Brands Networking Dinners  (Prescheduled Only - Transport Provided)
6:00pm — 6:30pm CEST
Shoptalk Europe Presents: Remarkable Retail Live Podcast from the Techtalks Stage  (Co-located Content)

Tuesday June 4, 2024

7:45am — 6:45pm CEST
Registration Open
8:00am — 8:50am CEST
Tabletalks & Breakfast  (Retailers & Brands Only, Prescheduled Only)
9:00am — 9:40am CEST
Session 1

The Heart

Groundbreaking AI Applications in Retail

Case Studies: Pioneering Applications of Generative AI

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Daniel Krantz, Division Lead - Digital Product & Customer Experience, Otto Group

Henny Steiniger, VP, Services, Customer Experience, Care & Loyalty, MediaMarktSaturn

David Ting, Chief Technology Officer & Global General Manager, Zenni

Zahra Mohamed, Assistant Content Director, Shoptalk (Emcee)

The Club

Groceryshop@Shoptalk Europe: Developing Unified Grocery Shopping

Brand Perspectives on Unlocking Unified Commerce in Grocery

View description

Jie Cheng, VP & Global Head, Digital Commerce, Mondelēz International

Gaurav Goel, VP, Global Commercial Strategy & International Ecommerce, PepsiCo

Bonnie Szucs, VP, Business Development, Bubble Skincare

Helen Merriott, SVP, Consumer Products, EMEA & APAC, Publicis Sapient (Interviewer)

The Spade

Merchandising, Assortment and Supply Chain

Track Keynote: Fulfilment and Last Mile Tactics that Benefit Shoppers and the Business

View description

Nick Burton, Chief Information Officer, Screwfix

Maria Miralles, Senior Partner, McKinsey & Company (Interviewer)

Andrew Kenny, Chief Commercial Officer, Just Eat Takeaway.com

Joe Laszlo, Head of Content - USA, Shoptalk (Interviewer)

The Diamond

Technology Solution Spotlight

Data, Personalisation and Marketing Solutions

View description

Natasha Franck, Founder & CEO, EON

Jim Lofgren, CEO, Nosto

Mark Steel, Director, Retail & Consumer Industries EMEA, Google Cloud, Google Cloud

Stephanie Habib, Partner, BCG X (Interviewer)

9:50am — 10:30am CEST
Session 2

The Heart

Groundbreaking AI Applications in Retail

Leveraging AI to Scale Personalisation

View description

Tian Su, VP, Personalisation & Recommendation, Zalando

Baltazar Ozonek, VP, AI & Innovation, Pandora

Paloma Juncos, Head of Digital Data and Ecommerce Performance, Loewe

Dirk Cohausz, Managing Director & Partner, BCG X (Interviewer)

The Club

Groceryshop@Shoptalk Europe: Developing Unified Grocery Shopping

Track Keynote: Global Insights on Future-fit Grocery Ecommerce

View description

Gregor Ulitzka, President, Europe, Ocado Group

Jordan Berke, Founder & CEO, TOMORROW (Interviewer)

Breakthrough Grocery Retail Experiences

David Pitron, VP Convenience Value Proposition, bp

David McIntosh, VP & GM, Connected Store, Instacart

Lindsey Mazza, Global Retail Lead, Capgemini (Interviewer)

The Spade

Merchandising, Assortment and Supply Chain

Leveraging Tech to Empower Sustainable Supply Chains

View description

Isabel Rocher, Director ZEOS Logistics, Zalando B2B

Kamran Abbasi, Chief Technology & Data Officer, Chalhoub Group

Andrew Xeni, Founder & Chairman, Nobody's Child

Zofia Zwieglinska, International Fashion Reporter, Glossy (Interviewer)

The Diamond

Technology Solution Spotlight

Engaging Digital Shopping Technologies

View description

Maryam Ghahremani, CEO, Bambuser

Neha Singh, Founder & CEO, Obsess

Sowmiya Chocka Narayanan, Co-Founder & Chief Technology Officer, Lily AI

Crispin Lowery, General Manager, Retail, Consumer Goods, EMEA, Microsoft

Gillian Simpson, Partner, Deloitte Digital (Interviewer)

10:45am — 11:55am CEST
Meetup Programme (Hosted & Non-Hosted Meetings)  (Prescheduled Only)
12:00pm — 3:00pm CEST
Lunch
View description
12:10pm — 12:20pm CEST
Techtalks: Data is the differentiator in the era of generative AI with Amazon Web Services  (Co-located Content)
View description
12:15pm — 1:30pm CEST
Klayvio Lunch and Learn  (Co-Located Content)
12:15pm — 1:30pm CEST
Vusion Lunch and Learn  (Co-Located Content)
12:25pm — 12:35pm CEST
Techtalks: Unleashing the Power of Generative AI: The Future of Brand Innovation and Consumer Experience with Amazon Web Services  (Co-located Content)
View description
12:40pm — 12:50pm CEST
Techtalks: Drive sales with compelling AI-generated merchandising with Amazon Web Services  (Co-located Content)
View description
1:00pm — 1:10pm CEST
Techtalks: XGEN AI: Generative AI solutions for retail search, individualization & computer vision with XGEN AI  (Co-located Content)
View description
1:10pm — 1:20pm CEST
Techtalks: Combat shrinkage with innovative technologies from AWS and our partners with Amazon Web Services  (Co-located Cotent)
View description
1:35pm — 1:40pm CEST
Welcome Back Remarks

Sophie Wawro, Global President, Shoptalk

Hannah Redfern, SVP, Shoptalk Europe, Shoptalk

1:40pm — 2:00pm CEST
Shoptalk Europe Retail Zeitgeist

Rebecca Bemhena, Head of Content, Shoptalk

Ben Miller, VP, Original Content & Strategy, Shoptalk

2:00pm — 2:20pm CEST
High-Performance Brands: Balancing Tradition with Transformation in the Global Beauty Market

R. Alexandra Keith, CEO - Beauty, P&G

Rebecca Bemhena, Head of Content, Shoptalk (Interviewer)

2:20pm — 2:40pm CEST
Mainstage Keynote

Deri Watkins, Regional President Europe & ANZ, Mars Pet Nutrition

Helen Merriott, SVP, Consumer Products, EMEA & APAC, Publicis Sapient (Interviewer)

2:55pm — 4:05pm CEST
Meetup Programme (Hosted & Non-Hosted Meetings)  (Prescheduled Only)
4:15pm — 4:55pm CEST
Session 3

The Heart

Groundbreaking AI Applications in Retail

Track Keynote: Building and Implementing an AI Strategy

View description

Sathya Nandakumar, Chief Technology Officer, Holland & Barrett

Martin Barthel, Managing Director & Partner, BCGX (Interviewer)

Ruth Díaz Barrigón, VP, Amazon Fashion Europe, Amazon

Kirsty McGregor, Executive European Editor, Vogue Business (Interviewer)

The Club

Groceryshop@Shoptalk Europe: Building Capabilities for the Future

Best-in-Class Digital Commerce Capabilities for FMCGs

View description

Neil Reynolds, Global VP, Digital Commerce, Mars Wrigley

Nikki Sale, Global Digital Commerce Director (B2C), Diageo

Declan Kearney, Founder & CEO, Digital Commerce Global (Interviewer)

The Spade

Merchandising, Assortment and Supply Chain

Innovative Merchandising and Assortment Strategies

View description

Janine Pieterse, VP, Merchandising & Product Development, Timberland (a VF company)

Gareth Locke, Chief Growth Officer, Mytheresa

Micòl Barlera, Global Head of eBusiness Merchandising, Moët Hennessy (LVMH)

Erik Lautier, Partner, AlixPartners (Interviewer)

The Diamond

Technology Solution Spotlight

Fulfilment and Delivery Technologies

View description

Khaled Naim, Co-Founder & CEO, Onfleet

Karin Cabili, Founder & CEO, Dropit

Tobi Buxhoidt, Founder & CEO, parcelLab

Murvah Iqbal, Founder & Co-CEO, Hived

Lindsey Mazza, Global Retail Lead, Capgemini (Interviewer)

5:00pm — 5:35pm CEST
Shoptalk Europe Presents: FMCG Guys Live Podcast from the Techtalks Stage  (Co-located Content)
5:05pm — 5:45pm CEST
Session 4

The Heart

Groundbreaking AI Applications in Retail

Rapid Fire: Evaluating AI's Longterm Opportunities and Challenges

View description

Pierre-Yves Calloc'h, Chief Digital Officer, Pernod Ricard

Vipin Gupta, Chief Technology Officer, Starbucks India, Starbucks

Sarah Kunst, Managing Director, Cleo Capital

Chris Walton, Co-CEO, Omni Talk (Interviewer)

The Club

Groceryshop@Shoptalk Europe: Building Capabilities for the Future

Organisational Design and Structures to Win in the New Grocery Market

View description

Neel Arora, Global Head of eCommerce, Nestlé

Laura Burbedge, Online & Digital Director, Waitrose

Vineta Bajaj, Chief Financial Officer, Rohlik

Duncan Knight, Partner, Customer & Digital Consulting, KPMG (Interviewer)

The Spade

Merchandising, Assortment and Supply Chain

Track Keynote: Leveraging Cutting-Edge Technology and Data for Seamless Digitised Store Experiences

Ellen Svanström, Group Chief Digital Information Officer, H&M

Gustav Zetterström, SVP, Global Head of Emerging Technology, H&M

Anne Mezzenga, Co-CEO, Omni Talk (Interviewer)

Track Keynote: Building Innovative Products and Brands for Today's Consumer

View description

Sanjay Luthra, EVP, Managing Director Mattel EMEA & Global Head Direct to Consumer International, Mattel

Anne Mezzenga, Co-CEO, Omni Talk (Interviewer)

The Diamond

Technology Solution Spotlight

Rapid Fire: Retail Technologies for the Next Decade

View description

Mike Tattersall, Managing Director, Innovation & Chief Commercial Officer, True.

Benjamin Thompson, Head of Digital Transformation, Endeavour Group Ltd

Olivia Mark, Partner, daphni

Zahra Mohamed, Assistant Content Director, Shoptalk (Interviewer)

5:45pm — 6:30pm CEST
Shoptalk Europe Presents: Brave Commerce Live Podcast from the Techtalks Stage  (Co-located Content)
5:45pm — 6:30pm CEST
Show Floor Drinks Reception Sponsored by Northfork & Publicis Commerce
8:30pm — 11:59pm CEST
Shoptalk Europe Party

Wednesday June 5, 2024

8:00am — 9:00am CEST
View description
8:15am — 3:00pm CEST
Registration Open
9:00am — 9:40am CEST
Session 1

The Heart

Outstanding Ecommerce and Digital Customer Experiences

Succeeding with Social Commerce, Influencers and Creators

View description

Elena Montenegro, Chief Digital Officer, Bimba Y Lola

Ekta Chopra, Chief Digital Officer, e.l.f. Beauty

Andréa Martins, President, LATAM, Stanley1913

Debbie Ellison, Global Chief Digital Officer, VML (Interviewer)

The Club

Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships

Navigating Evolving Relationships Across Retailers, FMCGs and Marketplaces

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Marta Lopez Saavedra, Head of Grocery & Retail, Spain, Uber

Bruno Mourão, Head of Ecosystem, Sonae MC

Bertrand Bastien, New Business Ventures Director - Easy24, Pernod Ricard

Rocquan Lucas, VP, Content, Groceryshop, Shoptalk (Interviewer)

The Spade

Navigating Changing Industry Relationships

Harnessing Data and Technology to Create New Revenue Streams

View description

Torsten Ahlers, Managing Director MediaMarktSaturn Marketing Services, Media Markt Saturn

Alexis Marcombe, CEO, Unlimitail (Carrefour & Publicis)

Sunil Kumar, Global VP & GM, Walmart Commerce Technologies, Walmart

Jordan Berke, Founder & CEO, TOMORROW (Interviewer)

The Diamond

Frameworks, Tactics and Takeaways

Using Data and Technology to Unlock Sustainability Goals

View description

Simon Leesley, Chief Operating Officer, Too Good To Go

Siobhan Gehin, Senior Partner, Retail & Consumer, Roland Berger (Presenter & Interviewer)

9:50am — 10:30am CEST
Session 2

The Heart

Outstanding Ecommerce and Digital Customer Experiences

Case Studies: Using Data to Cultivate Loyalty and Improve Customer Retention

View description

David Clark, Chief Customer Officer, Frasers Group

Tom Langley, Head of Personalisation & Retail Media, John Lewis Partnership

Alejandra Tenorio, Director of Digital Marketing and Ecommerce, RMS Beauty

Zahra Mohamed, Assistant Content Director, Shoptalk (Emcee)

The Club

Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships

Brand Perspectives on Retail Media Strategies and Outlook

View description

Tony Navin, Global eCommerce Director, Kraft Heinz

Charlotte Myles, Ecommerce Director, Europe, BIC

Celso Borges Shimabukuro, VP, Head of eCommerce Europe, PepsiCo

Simon Miles, Founder & CEO, Lighthouse Advisory (Interviewer)

The Spade

Navigating Changing Industry Relationships

Leveraging Marketplaces to Reach New Customers

View description

Caroline Welsh, Customer, Digital & Trading Board Director, Brico Depot

Yann Fontaine, CEO, Miravia

Marcin Polchlopek, Group VP, Marketplace Consumer Business, Allegro

Michelle Paratore, Partner, Bain & Company (Interviewer)

The Diamond

Frameworks, Tactics and Takeaways

Tactics for Successfully Structuring Your Organisation and Teams for AI

View description

Constanze Freienstein, Partner, AlixPartners (Presenter & Interviewer)

More speakers to be confirmed

10:40am — 10:45am CEST
Welcome Back Remarks

Sophie Wawro, Global President, Shoptalk

Joe Laszlo, Head of Content - USA, Shoptalk

10:45am — 11:05am CEST
Mainstage Keynote

Geoffroy Lefebvre, CEO, zooplus

Linsay Trueman, Partner and Co-Head of the Consumer International Practice, True Search (Interviewer)

11:05am — 11:25am CEST
Mainstage Keynote

Daniel Gebler, Co-Founder & Chief Technology Officer, Picnic

Ben Miller, VP, Original Content & Strategy, Shoptalk (Interviewer)

11:25am — 11:45am CEST
Mainstage Keynote

Marcella Wartenbergh, CEO, AWWG (Pepe Jeans, Hackett, Façonnable)

Kirsty McGregor, Executive European Editor, Vogue Business (Interviewer)

11:55am — 1:05pm CEST
Meetup Programme (Hosted & Non-Hosted Meetings)  (Prescheduled Only)
12:00pm — 2:30pm CEST
Lunch
View description
1:10pm — 1:50pm CEST
Tabletalks with Lunch  (Retailers & Brands Only, Prescheduled Only)
1:10pm — 1:20pm CEST
Techtalks: The New Shop Window: Leveraging Influencers and Social Media in Retail with Spout Social  (Co-located Content)
View description
1:25pm — 1:35pm CEST
Techtalks: Videos engage, build trust and convert. Why aren't you using (more of) them? with Cloudinary  (Co-located Content)
View description
1:40pm — 1:50pm CEST
Techtalks: with Salesforce  (Co-located Content)
2:00pm — 2:40pm CEST
Session 3

The Heart

Outstanding Ecommerce and Digital Shopping Experiences

Innovations in Product Discovery: Shoppable Video, Visual Search and More

View description

Marc Hernandez, Digital Product Director, Mango

Eva Goicochea, Founder & CEO, maude

Dr. Jan Philipp Wintjes, EVP, Global Omnichannel, HUGO BOSS

Diana Lee, Director of Research & Analysis, The Business of Fashion (Interviewer)

The Club

Groceryshop@Shoptalk Europe: Achieving Operational Efficiencies

Case Studies: New Capabilities and Technologies Boosting Grocery Operations and Enhancing Customer Satisfaction

View description

Tom Wakeman, Insight Director, IGD

Veronika Nikolaeva, Ecommerce Director, Alcampo (Auchan)

Marco Penasa, Sales & Marketing Director, DAO Cooperativa (Conad)

Rocquan Lucas, VP, Content, Groceryshop, Shoptalk (Emcee)

The Spade

Navigating Changing Industry Relationships

Optimising Between DTC and Wholesale Strategies

View description

Laura Fernández, Chief Business & Financial Officer, AWWG (Pepe Jeans, Hackett, Façonnable)

Paco Valiente, Chief Marketing & Digital Officer, HOFF

Sergio Azzolari, CEO, Roberto Cavalli

Steve Dennis, Founder & President, SageBerry Consulting (Interviewer)

The Diamond

Frameworks, Tactics and Takeaways

Leveraging Data Effectively Across the Organisation

View description

Theresa Austin, Chief Marketing Officer, Clos19.com (LVMH) & Global Consumer Engagement Director, Moët & Hennessy

Ruth Zohrer, Partner, Bain and Company (Presenter & Interviewer)

2:50pm — 3:30pm CEST
Session 4

The Heart

Outstanding Ecommerce and Digital Shopping Experiences

Unlocking Cross-Border and Global Ecommerce Opportunities

View description

Andrea Cappi, Chief eBusiness & Omnichannel Officer, Valentino

Paolo Levoni, General Manager, International Markets, eBay

Baptiste Marchis, VP, Digital International, Victoria's Secret & Co.

Marie Driscoll, Professor, The New School (Interviewer)

The Spade

Navigating Changing Industry Relationships

Organisational Agility: Skills and Structures for the Future of Retail

View description

Loretta Franks, VP, Chief Data & Analytics Officer, Kellanova

Baz Saidieh, Global Partner, Antler VC

Nick Goodchild, VP, Global Creative Marketing, Tommy Hilfiger

Lisa Smith, Partner, Customer Strategy & Design, Deloitte Digital (Interviewer)

The Diamond

Frameworks, Tactics and Takeaways

Shoptalk Europe 2024 Key Takeaways

View description

Ben Miller, VP, Original Content & Strategy, Shoptalk

Zahra Mohamed, Assistant Content Director, Shoptalk

Chris Walton, Co-CEO, Omni Talk

Anne Mezzenga, Co-CEO, Omni Talk